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Nationwide Dispatch — Spring repair / 01
Torsion springs are our most common call — replaced in matched pairs, balance-tested, and usually finished the same day.
Sound Familiar?
04 symptoms — one call fixes all of themA sharp bang that shakes the door usually means a torsion spring snapped. The door then feels enormously heavy and often won't lift at all.
If the door creeps back down or slams shut when you release it, the springs have lost tension and can no longer counterbalance the weight.
Look at the shaft above the door — a two-to-three-inch gap in the coil is a broken torsion spring. Don't run the opener with a broken spring.
A door that rises unevenly or strains on one side points to a weakening or mismatched spring pulling the whole system out of balance.
How Dispatch Works — Spring repair
No diagnosis fee. No surprise charges. Just fast, honest dispatch.
Call and a dispatcher calls you back in minutes to confirm the symptom and send the right licensed local technician with the correct spring.
The tech safely unwinds the remaining tension, swaps the broken spring — in a matched pair when both are the same age — and re-winds to spec.
We balance-test the door, tune the opener force, and hand you a flat, upfront quote you approved plus a written parts-and-labor warranty.
What You Get
Every job is handled by a licensed local technician from our dispatch network, with a flat quote approved by you before any work begins — and a 5-year warranty on most repairs, in writing.
When one torsion spring breaks, the other is the same age. Replacing both in a pair prevents a repeat failure — and a repeat trip — weeks later.
The tech measures wire size, inside diameter, and length so the new spring is cycle-rated for your exact door — not a one-size-fits-all part.
Torsion springs store enough force to injure. Our dispatch network sends only licensed, insured techs trained to handle that tension safely.
Every spring replacement is backed by a written parts-and-labor warranty, with a flat quote approved before any work begins.
For doors that open dozens of times a day, we can fit longer-life high-cycle springs so you're not back in this spot in a couple of years.
Common Questions
No. With a spring broken, the opener and cables carry the full weight of the door and can fail — dropping a heavy door or coming off track. Leave it closed and don't run the opener; we'll dispatch a licensed local technician to replace it, usually the same day.
Call us and a dispatcher calls you back within minutes to confirm the part and send a technician from our network. Most spring replacements are completed same-day in a single visit because techs carry common torsion springs with them.
If your door has two springs and one broke, we recommend replacing both. The second spring is the same age and near the end of its cycle life, so replacing the pair avoids a second breakdown and a second service call soon after.
A flat, upfront price covering the spring, labor, re-balancing, and opener force adjustment — approved before any work starts. No hourly billing and no surprise fees, and the repair is backed by a 5-year warranty on most work.
Tell us what's wrong — we'll connect you with a local technician fast.
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